How to login/logout?

• Go to a Telenet Hotspot
• Start your computer
• Open your browser and surf to a public website
• The Telenet Hotspot login page appears

• If the login page does not appear, surf to http://portal.telenethotspot.be.
• Select your language (if you are asked to do so)
• Enter your username (or email address) and the corresponding password and then click Continue:

• You see a confirmation once you are logged in (you may also see a pop-up)

• If your login was not successful, you return to the login screen where you see an error message

  Possible error messages and their meaning:

  • Login failed: incorrect username and/or password
  • Expired: your account has expired
  • No time left: you no longer have any remaining surf time on your account

• Go to the confirmation page (in your browser) or to the pop-up or surf to http://portal.telenethotspot.be
• Click Logout

Step 1: Purchase surf credit with your credit card

• Click Buy access with credit card

• Select from the various options that are provided
• Proceed through the entire online payment procedure
• You receive a confirmation of your payment along with a username and password.

Step 2: Log in to a Telenet Hotspot

• Follow the normal login procedure using the username and password you have been given
• Tip: Click Automatic login to automatically log in, but do not forget to make a note of your username and password for future use!